Get Call Center Reports
GEThttps://api.hamkaran.cloud/api/hamkaran/v1/reportsThis API allows users to obtain complete call center reports in JSON format. By sending a request to this endpoint, the system provides a comprehensive list of all call center calls, including details such as call time, duration, call status, and other relevant information. This functionality is part of Hamkaran Cloud's cloud telephony solutions, helping organizations to better monitor and manage their call center performance.
For more information, visit https://hamkaran.cloud.
Request
Query Params
true,datefrom,,string
string
required
true,dateto,,string
string
required
true,page,2,string
string
required
true,source,,string
string
required
true,internalnumber,,string
string
required
Header Params
key
string
required
Example:
{{Hamkaran Webservice key}}
Request samples
Responses
Response List(200)
HTTP Code: 200
Content Type : HTMLtext/html
Example
Successful Request Response
{
"data": {
"total": 21965,
"pages": 1464,
"page": "1",
"customer_code": 100,
"rows": [
{
"eventtime": "1403-03-21",
"time": "21:12",
"status": "ANSWER",
"daysOfweek": "دوشنبه",
"timestamp": 1718041336,
"cid_num": "",
"exten": "902",
"type": "outgoing",
"type_name": "خروجی",
"channame": "Local/100902@from-internal-0001604b;1",
"uniqueid": "1718041336.297594",
"parsedapp": null,
"id": "1718041336_297594",
"duration": "00:21",
"year": "2024",
"month": "06",
"day": "10",
"file": "https://api.hamkaran.cloud/v1/recordpath/L29wdC9zY3JpcHQvbW9uaXRvci8yMDI0LzA2LzEwL291dC0wOTE5NzUxMTQ1MC0xMDA5MDItMjAyNDA2MTAtMTc0MjIxLTE3MTgwNDEzMzYuMjk3NTk0Lndhdg==",
"moreinfo": [
{
"linkedid": "1718041336.297594",
"id": 132919502,
"eventtype": "CHAN_START",
"eventtime": "2024-06-10 17:42:16",
"cid_name": "",
"cid_num": "",
"cid_ani": "",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "100902",
"context": "from-internal",
"channame": "Local/100902@from-internal-0001604b;1",
"appname": "",
"appdata": "",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297594",
"peer": "",
"userdeftype": "",
"extra": "",
"eventunixtime": 1718041336,
"timestamp": 1718041336
},
{
"linkedid": "1718041336.297594",
"id": 132919503,
"eventtype": "CHAN_START",
"eventtime": "2024-06-10 17:42:16",
"cid_name": "",
"cid_num": "",
"cid_ani": "",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "100902",
"context": "from-internal",
"channame": "Local/100902@from-internal-0001604b;2",
"appname": "",
"appdata": "",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297595",
"peer": "",
"userdeftype": "",
"extra": "",
"eventunixtime": 1718041336,
"timestamp": 1718041336
},
{
"linkedid": "1718041336.297594",
"id": 132919506,
"eventtype": "CHAN_START",
"eventtime": "2024-06-10 17:42:16",
"cid_name": "100902",
"cid_num": "100902",
"cid_ani": "",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "s",
"context": "from-internal",
"channame": "SIP/100902-0001c9e3",
"appname": "",
"appdata": "",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297598",
"peer": "",
"userdeftype": "",
"extra": "",
"eventunixtime": 1718041336,
"timestamp": 1718041336
},
{
"linkedid": "1718041336.297594",
"id": 132919528,
"eventtype": "ANSWER",
"eventtime": "2024-06-10 17:42:21",
"cid_name": "100902",
"cid_num": "100902",
"cid_ani": "100902",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "100902",
"context": "from-internal",
"channame": "SIP/100902-0001c9e3",
"appname": "AppDial",
"appdata": "(Outgoing Line)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297598",
"peer": "",
"userdeftype": "",
"extra": "",
"eventunixtime": 1718041341,
"timestamp": 1718041341,
"time": "21:12:21"
},
{
"linkedid": "1718041336.297594",
"id": 132919529,
"eventtype": "ANSWER",
"eventtime": "2024-06-10 17:42:21",
"cid_name": "",
"cid_num": "09197511450",
"cid_ani": "",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "s",
"context": "macro-dial-one",
"channame": "Local/100902@from-internal-0001604b;2",
"appname": "Dial",
"appdata": "SIP/100902,20,HhTtrIM(auto-blkvm)b(func-apply-sipheaders^s^1)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297595",
"peer": "",
"userdeftype": "",
"extra": "",
"eventunixtime": 1718041341,
"timestamp": 1718041341
},
{
"linkedid": "1718041336.297594",
"id": 132919530,
"eventtype": "ANSWER",
"eventtime": "2024-06-10 17:42:21",
"cid_name": "100902",
"cid_num": "100902",
"cid_ani": "09197511450",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "100902",
"context": "from-internal",
"channame": "Local/100902@from-internal-0001604b;1",
"appname": "AppDial2",
"appdata": "(Outgoing Line)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297594",
"peer": "",
"userdeftype": "",
"extra": "",
"eventunixtime": 1718041341,
"timestamp": 1718041341,
"time": "21:12:21"
},
{
"linkedid": "1718041336.297594",
"id": 132919531,
"eventtype": "BRIDGE_ENTER",
"eventtime": "2024-06-10 17:42:21",
"cid_name": "100902",
"cid_num": "100902",
"cid_ani": "100902",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "s",
"context": "macro-dial-one",
"channame": "SIP/100902-0001c9e3",
"appname": "AppDial",
"appdata": "(Outgoing Line)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297598",
"peer": "",
"userdeftype": "",
"extra": "{\"bridge_id\":\"4b03330f-5b4c-4f31-802f-70da4de5d459\",\"bridge_technology\":\"simple_bridge\"}",
"eventunixtime": 1718041341,
"timestamp": 1718041341
},
{
"linkedid": "1718041336.297594",
"id": 132919532,
"eventtype": "BRIDGE_ENTER",
"eventtime": "2024-06-10 17:42:21",
"cid_name": "",
"cid_num": "09197511450",
"cid_ani": "",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "s",
"context": "macro-dial-one",
"channame": "Local/100902@from-internal-0001604b;2",
"appname": "Dial",
"appdata": "SIP/100902,20,HhTtrIM(auto-blkvm)b(func-apply-sipheaders^s^1)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297595",
"peer": "SIP/100902-0001c9e3",
"userdeftype": "",
"extra": "{\"bridge_id\":\"4b03330f-5b4c-4f31-802f-70da4de5d459\",\"bridge_technology\":\"simple_bridge\"}",
"eventunixtime": 1718041341,
"timestamp": 1718041341
},
{
"linkedid": "1718041336.297594",
"id": 132919533,
"eventtype": "APP_START",
"eventtime": "2024-06-10 17:42:21",
"cid_name": "100902",
"cid_num": "100902",
"cid_ani": "09197511450",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "recordcheck",
"context": "sub-record-check",
"channame": "Local/100902@from-internal-0001604b;1",
"appname": "MixMonitor",
"appdata": "2024/06/10/out-09197511450-100902-20240610-174221-1718041336.297594.wav,abi(20240610-174221-1718041336.297594),",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297594",
"peer": "",
"userdeftype": "",
"extra": "",
"eventunixtime": 1718041341,
"timestamp": 1718041341
},
{
"linkedid": "1718041336.297594",
"id": 132919534,
"eventtype": "APP_END",
"eventtime": "2024-06-10 17:42:21",
"cid_name": "100902",
"cid_num": "100902",
"cid_ani": "09197511450",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "recordcheck",
"context": "sub-record-check",
"channame": "Local/100902@from-internal-0001604b;1",
"appname": "MixMonitor",
"appdata": "2024/06/10/out-09197511450-100902-20240610-174221-1718041336.297594.wav,abi(20240610-174221-1718041336.297594),",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297594",
"peer": "",
"userdeftype": "",
"extra": "",
"eventunixtime": 1718041341,
"timestamp": 1718041341
},
{
"linkedid": "1718041336.297594",
"id": 132919535,
"eventtype": "CHAN_START",
"eventtime": "2024-06-10 17:42:21",
"cid_name": "",
"cid_num": "",
"cid_ani": "",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "s",
"context": "from-trunk",
"channame": "SIP/soft_switch-0001c9e6",
"appname": "",
"appdata": "",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041341.297601",
"peer": "",
"userdeftype": "",
"extra": "",
"eventunixtime": 1718041341,
"timestamp": 1718041341
},
{
"linkedid": "1718041336.297594",
"id": 132919550,
"eventtype": "ANSWER",
"eventtime": "2024-06-10 17:42:31",
"cid_name": "CID:100902",
"cid_num": "09197511450",
"cid_ani": "",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "09197511450",
"context": "from-trunk",
"channame": "SIP/soft_switch-0001c9e6",
"appname": "AppDial",
"appdata": "(Outgoing Line)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041341.297601",
"peer": "",
"userdeftype": "",
"extra": "",
"eventunixtime": 1718041351,
"timestamp": 1718041351,
"time": "21:12:31"
},
{
"linkedid": "1718041336.297594",
"id": 132919551,
"eventtype": "BRIDGE_ENTER",
"eventtime": "2024-06-10 17:42:31",
"cid_name": "CID:100902",
"cid_num": "09197511450",
"cid_ani": "",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "",
"context": "from-trunk",
"channame": "SIP/soft_switch-0001c9e6",
"appname": "AppDial",
"appdata": "(Outgoing Line)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041341.297601",
"peer": "",
"userdeftype": "",
"extra": "{\"bridge_id\":\"7ecafc15-e04a-4c20-95bc-3d33f5aec441\",\"bridge_technology\":\"simple_bridge\"}",
"eventunixtime": 1718041351,
"timestamp": 1718041351
},
{
"linkedid": "1718041336.297594",
"id": 132919552,
"eventtype": "BRIDGE_ENTER",
"eventtime": "2024-06-10 17:42:31",
"cid_name": "100902",
"cid_num": "100902",
"cid_ani": "09197511450",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "s",
"context": "macro-dialout-trunk",
"channame": "Local/100902@from-internal-0001604b;1",
"appname": "Dial",
"appdata": "SIP/soft_switch/09197511450,300,Tb(func-apply-sipheaders^s^1,(5))",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297594",
"peer": "SIP/soft_switch-0001c9e6",
"userdeftype": "",
"extra": "{\"bridge_id\":\"7ecafc15-e04a-4c20-95bc-3d33f5aec441\",\"bridge_technology\":\"simple_bridge\"}",
"eventunixtime": 1718041351,
"timestamp": 1718041351
},
{
"linkedid": "1718041336.297594",
"id": 132919553,
"eventtype": "BRIDGE_EXIT",
"eventtime": "2024-06-10 17:42:37",
"cid_name": "CID:100902",
"cid_num": "09197511450",
"cid_ani": "",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "",
"context": "from-trunk",
"channame": "SIP/soft_switch-0001c9e6",
"appname": "AppDial",
"appdata": "(Outgoing Line)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041341.297601",
"peer": "Local/100902@from-internal-0001604b;1",
"userdeftype": "",
"extra": "{\"bridge_id\":\"7ecafc15-e04a-4c20-95bc-3d33f5aec441\",\"bridge_technology\":\"simple_bridge\"}",
"eventunixtime": 1718041357,
"timestamp": 1718041357
},
{
"linkedid": "1718041336.297594",
"id": 132919554,
"eventtype": "BRIDGE_EXIT",
"eventtime": "2024-06-10 17:42:37",
"cid_name": "100902",
"cid_num": "100902",
"cid_ani": "09197511450",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "s",
"context": "macro-dialout-trunk",
"channame": "Local/100902@from-internal-0001604b;1",
"appname": "Dial",
"appdata": "SIP/soft_switch/09197511450,300,Tb(func-apply-sipheaders^s^1,(5))",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297594",
"peer": "",
"userdeftype": "",
"extra": "{\"bridge_id\":\"7ecafc15-e04a-4c20-95bc-3d33f5aec441\",\"bridge_technology\":\"simple_bridge\"}",
"eventunixtime": 1718041357,
"timestamp": 1718041357
},
{
"linkedid": "1718041336.297594",
"id": 132919555,
"eventtype": "HANGUP",
"eventtime": "2024-06-10 17:42:37",
"cid_name": "CID:100902",
"cid_num": "09197511450",
"cid_ani": "",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "",
"context": "from-trunk",
"channame": "SIP/soft_switch-0001c9e6",
"appname": "AppDial",
"appdata": "(Outgoing Line)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041341.297601",
"peer": "",
"userdeftype": "",
"extra": "{\"hangupcause\":16,\"hangupsource\":\"SIP/soft_switch-0001c9e6\",\"dialstatus\":\"\"}",
"eventunixtime": 1718041357,
"timestamp": 1718041357
},
{
"linkedid": "1718041336.297594",
"id": 132919556,
"eventtype": "CHAN_END",
"eventtime": "2024-06-10 17:42:37",
"cid_name": "CID:100902",
"cid_num": "09197511450",
"cid_ani": "",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "",
"context": "from-trunk",
"channame": "SIP/soft_switch-0001c9e6",
"appname": "AppDial",
"appdata": "(Outgoing Line)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041341.297601",
"peer": "",
"userdeftype": "",
"extra": "",
"eventunixtime": 1718041357,
"timestamp": 1718041357
},
{
"linkedid": "1718041336.297594",
"id": 132919557,
"eventtype": "HANGUP",
"eventtime": "2024-06-10 17:42:37",
"cid_name": "100902",
"cid_num": "100902",
"cid_ani": "09197511450",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "h",
"context": "from-internal",
"channame": "Local/100902@from-internal-0001604b;1",
"appname": "AppDial2",
"appdata": "(Outgoing Line)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297594",
"peer": "",
"userdeftype": "",
"extra": "{\"hangupcause\":16,\"hangupsource\":\"SIP/soft_switch-0001c9e6\",\"dialstatus\":\"ANSWER\"}",
"eventunixtime": 1718041357,
"timestamp": 1718041357
},
{
"linkedid": "1718041336.297594",
"id": 132919558,
"eventtype": "CHAN_END",
"eventtime": "2024-06-10 17:42:37",
"cid_name": "100902",
"cid_num": "100902",
"cid_ani": "09197511450",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "h",
"context": "from-internal",
"channame": "Local/100902@from-internal-0001604b;1",
"appname": "AppDial2",
"appdata": "(Outgoing Line)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297594",
"peer": "",
"userdeftype": "",
"extra": "",
"eventunixtime": 1718041357,
"timestamp": 1718041357
},
{
"linkedid": "1718041336.297594",
"id": 132919559,
"eventtype": "BRIDGE_EXIT",
"eventtime": "2024-06-10 17:42:37",
"cid_name": "",
"cid_num": "09197511450",
"cid_ani": "",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "s",
"context": "macro-dial-one",
"channame": "Local/100902@from-internal-0001604b;2",
"appname": "Dial",
"appdata": "SIP/100902,20,HhTtrIM(auto-blkvm)b(func-apply-sipheaders^s^1)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297595",
"peer": "",
"userdeftype": "",
"extra": "{\"bridge_id\":\"4b03330f-5b4c-4f31-802f-70da4de5d459\",\"bridge_technology\":\"simple_bridge\"}",
"eventunixtime": 1718041357,
"timestamp": 1718041357
},
{
"linkedid": "1718041336.297594",
"id": 132919560,
"eventtype": "BRIDGE_EXIT",
"eventtime": "2024-06-10 17:42:37",
"cid_name": "100902",
"cid_num": "100902",
"cid_ani": "100902",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "s",
"context": "macro-dial-one",
"channame": "SIP/100902-0001c9e3",
"appname": "AppDial",
"appdata": "(Outgoing Line)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297598",
"peer": "",
"userdeftype": "",
"extra": "{\"bridge_id\":\"4b03330f-5b4c-4f31-802f-70da4de5d459\",\"bridge_technology\":\"simple_bridge\"}",
"eventunixtime": 1718041357,
"timestamp": 1718041357
},
{
"linkedid": "1718041336.297594",
"id": 132919561,
"eventtype": "HANGUP",
"eventtime": "2024-06-10 17:42:37",
"cid_name": "",
"cid_num": "09197511450",
"cid_ani": "",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "100902",
"context": "followme-sub",
"channame": "Local/100902@from-internal-0001604b;2",
"appname": "",
"appdata": "",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297595",
"peer": "",
"userdeftype": "",
"extra": "{\"hangupcause\":16,\"hangupsource\":\"\",\"dialstatus\":\"ANSWER\"}",
"eventunixtime": 1718041357,
"timestamp": 1718041357
},
{
"linkedid": "1718041336.297594",
"id": 132919562,
"eventtype": "CHAN_END",
"eventtime": "2024-06-10 17:42:37",
"cid_name": "",
"cid_num": "09197511450",
"cid_ani": "",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "100902",
"context": "followme-sub",
"channame": "Local/100902@from-internal-0001604b;2",
"appname": "",
"appdata": "",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297595",
"peer": "",
"userdeftype": "",
"extra": "",
"eventunixtime": 1718041357,
"timestamp": 1718041357
},
{
"linkedid": "1718041336.297594",
"id": 132919563,
"eventtype": "HANGUP",
"eventtime": "2024-06-10 17:42:37",
"cid_name": "100902",
"cid_num": "100902",
"cid_ani": "100902",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "s",
"context": "macro-dial-one",
"channame": "SIP/100902-0001c9e3",
"appname": "AppDial",
"appdata": "(Outgoing Line)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297598",
"peer": "",
"userdeftype": "",
"extra": "{\"hangupcause\":16,\"hangupsource\":\"\",\"dialstatus\":\"\"}",
"eventunixtime": 1718041357,
"timestamp": 1718041357,
"time": "21:12:37"
},
{
"linkedid": "1718041336.297594",
"id": 132919564,
"eventtype": "CHAN_END",
"eventtime": "2024-06-10 17:42:37",
"cid_name": "100902",
"cid_num": "100902",
"cid_ani": "100902",
"cid_rdnis": "",
"cid_dnid": "",
"exten": "s",
"context": "macro-dial-one",
"channame": "SIP/100902-0001c9e3",
"appname": "AppDial",
"appdata": "(Outgoing Line)",
"amaflags": 3,
"accountcode": "",
"uniqueid": "1718041336.297598",
"peer": "",
"userdeftype": "",
"extra": "",
"eventunixtime": 1718041357,
"timestamp": 1718041357
},
{
"linkedid": "1718041336.297594",
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}Last modified: 5 months ago